Defining Quality

Striving for quality in construction, not least in housing, has been a mantra ever since the first ever brick was laid. But customer confidence has been knocked in recent times as standards around build quality have been found wanting, even from some of those firms operating at the top end of the industry.

Added to this – and with the industry’s desire to meet the highest standards around safety, performance and building excellence uppermost in everyone’s mind – government plans to restrict the use of combustible materials on certain buildings have prompted concern among many in the sector.

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